Privacy Policy | Florra Living

At Florra Living, your privacy matters. This policy explains what we collect, how we use it, who we share it with, and your choices.

What We Collect:

  • Contact & order details: name, email, phone, and items purchased

  • Payment info: processed securely by our payment partner (we don’t store full card data)

  • Device & usage data: IP, cookies, pages viewed, and actions on our site

  • Marketing preferences: when you subscribe to emails

How We Use Your Data:

  • To process payments, fulfill orders, and provide support

  • To send newsletters and offers (you can unsubscribe anytime)

  • To improve site performance and measure campaign effectiveness

Our Platform & Partners:

  • Shopify hosts our store and helps process your data to run e-commerce functions

  • Razorpay processes payments securely

  • Google Analytics measures traffic and usage

  • Facebook Pixel helps us show relevant ads and measure results
    We share data with these trusted providers only to deliver our services. We do not sell or rent your personal information.

Cookies:

We use cookies and similar technologies for core functionality, analytics, and advertising. You can control cookies in your browser settings; some features may not work without them.

Data Security:

We use encryption, secure servers, and access controls. While no method is 100% secure, we follow industry practices to protect your information.

Your Choices & Rights:

  • Access, update, or request deletion of your data

  • Opt out of marketing emails at any time using the unsubscribe link

  • For requests, email info@florraliving.com

Changes:

We may update this policy as our practices evolve. We’ll post updates here with a revised date.